Training
Great consultants aren't just technical. They're trusted.
The professional and consulting skills that turn technical talent into client-ready consultants. Created for people starting a career at an IT consultancy or systems integrator and for experienced specialists ready to step up. A project-oriented program where personal growth matters as much as technical proficiency.
10
Core professional skills
1-2-1
Europe + Americas
Personal growth matters as much as technical proficiency
Technical certifications get you in the room; professional skills make you effective once you’re there.
This project-oriented program develops and practices the crucial skills people need to excel in a real consulting role. Applied to a realistic client scenario, captured in a personal learning log and built through instructor-led sessions and 1-2-1 coaching. It works equally well to fast-track new entrants and to upskill experienced technical staff moving into client-facing roles.
As AI commoditises technical work, professional skills are the differentiator
AI is automating more of the technical tasks every month. What it can’t replicate is the human craft of consulting: listening, framing the real problem, managing stakeholders, presenting with impact and recommending the right solution. As the technical becomes a commodity, these durable professional skills are exactly what make a consultant and a consultancy valuable. They’re the hardest thing to automate and the fastest route to client trust.
Why it matters for everyone
The same program solves three problems at once.
Fast-track technically trained talent to client-ready. Confident with stakeholders, requirements and presentations from day one, not month twelve.
Help skilled engineers make the leap from doing the work to advising on it. The shift that defines a genuine consulting career.
Client-ready consultants mean higher utilization, stronger client satisfaction, fewer project failures and people who stay and grow.
Three pillars of consulting capability
Ten sessions, grouped into the capabilities every successful consultant relies on.
- PILLAR 01
Owning your impact and working at your best. A growth mindset, accountability and personal effectiveness.
- PILLAR 02
Connecting with people and earning trust. Communication, stakeholders, collaboration and presentation.
- PILLAR 03
Delivering value on projects. Selling the right solution, gathering and documenting requirements and managing delivery.
The full program
Ten project-oriented sessions, each applied to a real consulting scenario.
Mindset
Communication
Assertive and responsive communication and how perception shapes how you connect.
Stakeholder Management
Map each stakeholder’s interest and influence and build a communication plan.
Collaboration
Presentation Skills
The 5 Ps of presentation excellence, then create and deliver your own.
Professional Selling
The psychology of buying and a benefit-driven approach that heads off objections.
Business Requirements Gathering
Requirements Documentation
Project Methodologies
Personal Time Management
Prioritize, handle interruptions and time-block to work at your best.
How the program works
Project-oriented and applied, not theoretical. Learners work through a realistic client scenario, building skills session by session and capturing insight in a personal learning log, culminating in a presentation of their key takeaways. Live instructor-led sessions run across two regions, supported by 1-2-1 coaching and an on-demand learning platform, so global cohorts learn together and individuals get personal support.
What learners can do by the end
Identify who matters, understand what they care about and communicate to build trust and momentum
Gather and document requirements, apply delivery methodologies and control scope as projects evolve.
Structure a clear, benefit-led message and deliver it with confidence in the room and on the call.
Frequently asked questions
Who is the Professional Skills program for?
Anyone building a career at an IT consultancy or systems integrator. Both new entrants who need to become client-ready quickly and experienced technical specialists moving into consulting and client-facing roles.
What does it cover?
Ten project-oriented sessions across three pillars: mindset and self-management (mindset and time management); communication and relationships (communication, stakeholder management, collaboration and presentation); and the consulting craft (professional selling, requirements gathering, requirements documentation and project methodologies).
How is it delivered?
Through live, instructor-led sessions run across Europe and the Americas, supported by 1-2-1 coaching and an on-demand platform. Learning is applied to a realistic client scenario and captured in a personal learning log, ending in a presentation of key takeaways.
Why prioritize professional skills in the age of AI?
AI is automating many of the technical tasks, while the human side of consulting, such as framing problems, managing stakeholders, presenting and recommending the right solution, is both the hardest to automate and the fastest route to client trust. It’s where consultants and consultancies now differentiate.
Can it be tailored to our ecosystem?
Yes. The program runs alongside technical training across ecosystems such as Microsoft, Salesforce, AWS and Data & AI and the consulting scenario can be aligned to your tools, methodologies and ways of working.
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